Updated 13 June 2022
If you have been diagnosed with a coronavirus infection in an official test, you should stay at home until a minimum of five days have passed since the onset of symptoms. If you still have symptoms on the fifth day or after it, stay at home until you have been symptom-free for at least two days.
People who have been diagnosed with a coronavirus infection in an official test will receive practical instructions by SMS and they will be directed to this webpage. The only groups that the coronavirus contact tracing service of Oulu will contact by phone are: expectant mothers and new mothers who have given birth in the past six weeks, and health care and social services units and staff who have received a positive result in official coronavirus tests.
The City of Oulu no longer issues isolation orders to people in whose case spreading the disease can be prevented through ordinary sick leave arrangements. This is normally feasible by simply informing your employer or the school of the need for sick leave. It is very important that you follow the same instructions as in the case of a formal isolation order. These instructions now are recommendations, as no formal decision on isolation will be made.
According to the guidelines of the North Ostrobothnia Hospital District, dated 22 February 2022, symptomless persons who live in the same household with someone with a positive coronavirus test result may move freely outside the home, whether vaccinated or not. For this reason, the City of Oulu no longer imposes a quarantine on family members living in the same household with a person with a positive result in a coronavirus test taken on 24 February 2022 or after that date.
However, it continues to be possible to issue an isolation or quarantine order on persons in the health care and social services units. The official isolation period for people with COVID-19 currently is a minimum of five days and nights. A formal quarantine or isolation imposed by the communicable disease control authorities should not be taken as a recommendation, but as an order. Under Finnish law, breaking the quarantine or self-isolation regulations can lead to a fine or imprisonment.
If you have been diagnosed with a coronavirus infection, it is recommended to avoid all external contacts:
- If you have a confirmed case of the coronavirus disease, stay at home until you have been without symptoms for two (2) days and a minimum of five (5) days have passed since the onset of symptoms.
- If you still have symptoms on the fifth day or after it, stay at home until you have been symptom-free for at least two days.
- Transmittable symptoms include fever, runny nose and clear cough. Sneezing, stuffy nose and slight cough are on the contrary not regarded as transmittable symptoms.
- You should neither invite anyone to visit you nor visit anyone yourself.
- Don’t go to the shop, pharmacy or any other public space; instead, ask someone else to run your errands for you.
- You must not use public transportation such as the train, bus or taxi.
- You can go outdoors if your condition allows it, but remember to stay more than 2 metres away from other people.
- Ask someone else to do your daily shopping for you, or you might order food online or on the phone. Always keep a safe distance from the food supplier when receiving the food delivery and paying for it.
- If you need to call an ambulance, tell the emergency response centre that you have been diagnosed with coronavirus.
- When you are recovered from the coronavirus infection disease, you can go back to work or school when at least 5 days have passed since the beginning of your symptoms and you have been without symptoms for 2 days, even if someone in your family still has a coronavirus infection.
If a family member has been diagnosed with a coronavirus infection:
- In accordance with the guidelines of the North Ostrobothnia Hospital District, dated 22 February 2022, symptomless persons living in the same household with someone with a positive coronavirus test result may move freely outside the home, whether vaccinated or not.
- If you have no coronavirus symptoms, you can go to your workplace if remote working is not possible.
- Symptom-free children and young people can attend early childhood education, school and other educational institutions.
- It is, however, advisable to avoid any unnecessary personal contacts beyond the core family for five days and, whenever leaving the home, you should wear a facial mask and observe strict hand hygiene.
- If you get symptoms, stay at home and, if necessary, take a coronavirus home test.
- As the City of Oulu no longer imposes a formal quarantine on family members living in the same household with a person with a positive result in a coronavirus test, the above instructions amount to recommendations.
Assistance from the Social Services
The Social Services will help you, if you need any assistance with your food supply, financial support or help with coping. You can contact the social worker of your own Health Care and Wellness Centre:
Kontinkangas tel. 040 182 8078
Tuira tel. 040 683 8138
Haukipudas tel. 040 630 6525
Kaakkuri tel. 050 316 9095
Kiiminki tel. 050 407 3513
Social and Crisis Emergency Services help around the clock tel. 044 703 6235. (The interpretation services of the most common languages.)
If you need interpretation assistance for phone calls, see the passage Multilingual counselling.
If you have coronavirus and can't take sick leave, you can claim reimbursement from Kela.
Communicable disease control allowance covers loss of income, if you have coronavirus and can't use normal sick leave procedures.
Claim an infectious disease allowance from Kela. For the application, you need a certificate of infection. Apply for a certificate through Omahoito, www.oulunomahoito.fi (requires identification). You can ask for a certificate of an infection if you or your child under 16 years of age has a positive test result and you are planning to apply the infectious disease allowance.
Apply for a certificate when you are starting to feel healthy. Note that an absence from work is only recommended for a minimum of five days. The certificate can be written from the day the positive test was taken.
The infectious disease allowance will not be paid for persons having self-quarantine. Read more about the infectious disease allowance on the websites of Kela.
Service providers delivering food home in the Oulu region:
For more information:
Information in different languages on how to get to the coronavirus test or treatment can be found www.ouka.fi/korona.
Multilingual counselling serves you mainly as a phone counselling and is also available via Whatsapp. Multilingual counselling gives you assistance with e.g. booking an appointment or seeking for treatment in case you think you might have a coronavirus infection or you have become ill with it. You will also be informed about the quarantine or isolation and you can get help with phone calls.
You can have counselling in Finnish, Arabic, Berber and French from Monday to Friday between 9 a.m. and 4.30 p.m. See other languages and schedule.